First and foremost we would like to wish you a Happy New year and hope that you have a successful 2014. Secondly, we are contacting you today in regards to some upgrades (different stages across three days) that will be taking place in our datacenter, and may affect your services, towards the end of this month. For more specific details we encourage you to please read the details below carefully:
Scheduled Dates and Times:
Fri., January 17, 2014: Maintenance window is 8 hours starting at 23:00 (11 PM EST) through 07:00 (7 AM EST) the following morning.
Sat., January 18, 2014: Maintenance window is 8 hours starting at 23:00 (11 PM EST) through 07:00 (7 AM EST) the following morning.
Sun., January 19, 2014: Maintenance window is 8 hours starting at 23:00 (11 PM EST) through 07:00 (7 AM EST) the following morning.
We will be upgrading the core of our network and replacing all of our hardware components with updated equipment which will provide increased capacity and ensure long term stability and growth. These upgrades are necessary and will allow us to provide exciting new services and products, to our already diverse product offering, in the future.
We understand the importance of minimizing downtime when performing upgrades to our network and for this reason we will be doing what we can in order to expedite the procedures. With that said, and given the nature of the upgrade, you can expect minor outages and latency lasting up to 25 minutes during the 8 hour maintenance window. Our network engineers will be performing the maintenance in such a way as to minimize overall downtime and reduce the chances of multiple issues occurring within the same maintenance window but we still felt it was best to notify you of the possibility of this happening just in case.
We do apologize for any inconvenience this may cause for you and ask that you please plan accordingly just to be prepared.
Announcements that don't fit into another category.
2 posts • Page 1 of 1
Received this from our provider. The Too Long; Didn't Read version is that there may be brief outages and latency lasting up to 25 minutes during the maintenance windows (Daily from 11PM Eastern to 7AM Eastern on January 17, 18, and 19). They are performing the upgrade in a way that will minimize the possibility of this happening, but are warning us about it just in case.
Bringing this to peoples' attention again, as there have been some questions and concers regarding lag and a "crash" (the server itself was fine, it was some network downtime at the datacenter in which the server is housed).
The lore compels me!