Network Maintenance Thursday Night/Friday Morning

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Network Maintenance Thursday Night/Friday Morning

Post by Jirato » Wed Oct 03, 2018 4:42 pm

There may be periods of increased latency and disconnects beginning 11PM EDT (9PM in-game time) Thursday night to 3AM EDT (1AM in-game time) Friday morning.

There is also a possibility that the server will be rebooted, in which case, the game will remain offline until around 8AM EDT (6AM in-game time) Friday morning.

Excerpt of email received:
We hope you're doing well today. As part of our commitment to provide the best possible infrastructure for your services, we're sending you this notice to inform you of some upcoming network maintenance in our Orlando datacenter that may affect one or more of your services. Please read the following details carefully:

Maintenance type: Networking

Procedure: In order to satisfy our clients' growing business' needs, we will be expanding the capacity of our distribution switch stack on the main floor of the facility.

Maintenance Window:
Start - Thursday October 4, 2018 @ 11:00PM EDT
Finish - Friday October 5, 2018 @ 3:00AM EDT

Data Center: Orlando.DC2

Affected Clients: All clients located in the portion of the datacenter where the expansion is taking place.

Estimated Downtime: We understand the importance of minimizing downtime during the maintenance window as it can impact your business, and for this reason we will be doing everything in our power to expedite the process. While we work to expand the capacity of the facility, there may be a chance that your equipment will require a reboot. Should this be the case, you may experience 30 minutes of downtime while your equipment is rebooted. In addition, during the maintenance window you may experience minor latency spikes until the procedure has concluded.
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